FAQ

We provide pet care services in YOUR home, where your pets feel the most safe, secure and comfortable. It is important to not encourage their stress by boarding. We are also responsible for making sure your home is safe and secure while you are away.

We will work with you to customize a pet care plan designed to suit your pets.  Different pets have different needs. We focus more on the "task" in taking care of your pets, and not on the actual "time."

We do not charge by time.  We do not penalize/charge you for accidents which may occur.  What is most important to us is the well being of your pets and your home.  

All Absolute Pet Care LLC employees are professional, certified, bonded and insured.  Our goal is to help make you and your pets as comfortable as possible.  As a security measure, we do not share pet care assignments or your information with others.  We take security very seriously.  Your key will not have your information attached to it.  It is coded and kept in a safe.  Anyone not responsible for your key will not be able to identify it with your residence.  Additionally, we always provide our clients with the option of a 'key exchange.' Therefore, a key will not need to remain on file.

We do not utilize part-time or seasonal staff.  Our staff has been thoroughly screened with criminal background checks long before they begin our extensive training program.

We also do not send strangers into your home.  You are assigned one primary sitter and one backup.  Your pets will be introduced to them, so your pets will know who is coming inside your home.

Absolutely! We are bonded and fully insured. Your pets and home are two of the most important things in your life. NEVER trust your pets and home to anyone who is not a professional.

This is up to you.  Most requested for dogs are 2 to 4 visits per day. Cats and small caged animals are mostly 1 to 2 visits daily.

You can schedule as many visits as you would like for your pets.  

We cannot accept requests to skip days.  Each pet is required to be visited at least once every 24 hours.  Cats and caged animals need at least one visit daily.  Dogs with a doggie door need at least 2 visits daily.  Dogs without a doggie door require a minimum of 3 visits daily. You never know when a water dish may have been knocked over, a mess has been made, a pet may be sick, or an accident or break-in has occurred.  

We suggest you reserve our services as far in advance as possible.  Check with your pet sitter BEFORE you book travel reservations; especially for all major holidays.

Holiday Season (November to January) and the Summer Vacation Season (May through Labor Day) are the busiest times of each year. We must plan accordingly to provide the best possible service for every client.